Branch Leader: Customer Experience & Growth

US Bank; Chandler (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

U.S. Bank in Chandler, AZ is seeking a Branch Manager to lead and coach a team, drive exceptional customer experience, and ensure compliance with banking laws. You will set goals, monitor performance, and collaborate with partners to deliver tailored financial solutions.

The role emphasizes mentoring staff, developing talent, and expanding the local customer base through community involvement, while upholding U.S. Bank's culture and ethics.

Qualifications

• Bachelor's degree, or equivalent work experience.
• Three to four years of experience in a sales, retail management, or banking environment.
• NMLS registration under the SAFE Act and Regulation Z; compliance with related requirements.

Responsibilities

• Lead and manage branch(es) to ensure goals are met and regulatory compliance.
• Coach, develop, mentor, and train team members with independent judgment in duties.
• Promote U.S. Bank products and services and expand the local customer base through community involvement.
• Provide direction and recommendations to customers and partners to help meet financial goals.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor's degree or equivalent experience

Job description

U.S. Bank in Chandler, AZ is seeking a Branch Manager to lead and coach a team, drive exceptional customer experience, and ensure compliance with banking laws. You will set goals, monitor performance, and collaborate with partners to deliver tailored financial solutions.

The role emphasizes mentoring staff, developing talent, and expanding the local customer base through community involvement, while upholding U.S. Bank's culture and ethics.