Branch Hospitality Pro (Part-Time, Flexible Schedule)

Capital One Group; Tyler, Northern (TX, KY); Hybrid; USD 39,000 - 48,000; Part time

Benefits offered by this job

Medical and dental coverage

Vision coverage

Matching 401(k)

Paid Time Off

Education Assistance

Parental Leave

Mental Health resources

Back-up Child or Elder Care

Job summary

Capital One Tyler is seeking a Part Time Branch Ambassador to act as the welcoming face of the branch, blending exceptional hospitality with digital banking education. You will help clients navigate mobile banking tools, make high-volume transactions with accuracy, and identify personal or business goals to suggest appropriate solutions.

The role emphasizes a culture without traditional sales quotas, offering supportive training and a flexible schedule.

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and pair them with digital tools or banking solutions.
• Greet customers and maintain hospitality in a high-traffic environment.
• Assist branches within a 50 mile radius and adapt to schedule changes.
• Attend required training sessions and stay compliant with regulations.
• Lift up to 25 pounds and stand for extended periods.
• Maintain regular and dependable attendance.

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Education

High School Diploma or GED

Job description

Capital One Tyler is seeking a Part Time Branch Ambassador to act as the welcoming face of the branch, blending exceptional hospitality with digital banking education. You will help clients navigate mobile banking tools, make high-volume transactions with accuracy, and identify personal or business goals to suggest appropriate solutions.

The role emphasizes a culture without traditional sales quotas, offering supportive training and a flexible schedule.