Branch Hospitality & Digital Concierge

Capital One Group; Bowie (MD); Presencial; USD 43 000 - 53 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical Benefits

Dental & Vision Coverage

Education Assistance

401(k) with company match up to 7.5%

Parental Leave

Mental Health Support

Resumo da oferta

Capital One in Bowie, MD is seeking a Part Time Branch Ambassador who embodies hospitality and helps customers navigate digital banking tools. You’ll handle cash transactions, educate on mobile banking, and connect clients with the right banking solutions in a fast-paced, service-driven environment.

You’ll thrive by anticipating needs, upholding security standards, and creating a welcoming space for individuals and small businesses alike.

Qualificações

• High School Diploma, GED, or Equivalent required.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Proficient in using digital tools and apps; strong communication skills.

Responsabilidades

• Process high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Act as a First-Line Consultant to identify client goals and pair them with digital tools.
• Greet customers and maintain a hospitable, community-focused environment.

Conhecimentos

Customer Service

Cash Handling

Retail Experience

Communication Skills

Flexibility

Formação académica

High School Diploma / GED / Equivalent

Associate’s degree (preferred)

Ferramentas

G-Suite

Descrição da oferta de emprego

Capital One in Bowie, MD is seeking a Part Time Branch Ambassador who embodies hospitality and helps customers navigate digital banking tools. You’ll handle cash transactions, educate on mobile banking, and connect clients with the right banking solutions in a fast-paced, service-driven environment.

You’ll thrive by anticipating needs, upholding security standards, and creating a welcoming space for individuals and small businesses alike.