Branch Growth & P&L Leader

Adecco Group; Hebron Estates (KY); On-site; USD 70,000 - 100,000; Full time

Job summary

Adecco Group is seeking a Branch Manager in the United States to lead growth, manage client relationships, and drive branch profitability. You’ll oversee sales strategies, recruitment initiatives, and day-to-day operations to meet KPIs and SLAs.

You will partner with HR, operations, and finance to optimize processes, improve client satisfaction, and deliver top-tier service to candidates and clients while maintaining compliance and a strong team culture.

Qualifications

• High school diploma or equivalent; 5+ years relevant work experience.
• Two years' direct sales experience with a proven track record.
• One year of supervisory/management experience with a sales or service-oriented staff.
• Ability to communicate effectively and clearly in writing and orally.
• Working knowledge of labor and employment laws.
• Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.
• Planning and organizing.
• People Management.
• Development of business opportunities.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Build and execute plans to grow and retain accounts and win back lost clients.
• Ensure client requirements and SLAs are met, with regular business reviews and feedback loops.
• Maintain high customer satisfaction through proactive communication and collaboration with client teams.
• Lead recruitment activities, coach recruiters, and improve processes to reduce service costs while meeting KPIs.
• Manage branch P&L, budget, forecasts, and long-range growth plans.
• Monitor claims and compliance, perform credit checks, and ensure proper notices.
• Facilitate regular one-on-one meetings and coordinate with vertical teams on priorities.

Skills

Communication

Sales

People management

Planning & organizing

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Adecco Group is seeking a Branch Manager in the United States to lead growth, manage client relationships, and drive branch profitability. You’ll oversee sales strategies, recruitment initiatives, and day-to-day operations to meet KPIs and SLAs.

You will partner with HR, operations, and finance to optimize processes, improve client satisfaction, and deliver top-tier service to candidates and clients while maintaining compliance and a strong team culture.