Branch Manager II - Growth & Member Experience

Wescom Central Credit Union; Tustin (CA); On-site; USD 116,000 - 180,000; Full time

Job summary

Wescom Central Credit Union in California is seeking an experienced Branch Manager to oversee operations of a busy branch and drive strategic initiatives. You will lead staff, promote Wescom Experiences, and foster teamwork, financial discipline, and excellent member service.

The role emphasizes coaching, development, and performance management, with responsibility for growth through new and existing members, in a supportive community-focused setting.

Qualifications

• Bachelor's Degree and five or more years of previous management experience in a financial institution.
• NMLS registration and Notary Public licensing.
• Extensive knowledge of Credit Union operations and management.
• Strong leadership, communication, adaptability, and teamwork abilities.
• Proficient in Credit Union technology and lending systems.

Responsibilities

• Oversee branch operations to support strategic initiatives.
• Coach staff through observations and training to develop member relationships.
• Lead branch marketing and community engagement efforts.
• Set production and referral goals for loans, deposits, and investments.
• Ensure compliance with audit, security, and service standards.

Skills

Leadership

Team management

Communication

Relationship building

Strategic planning

Coaching

Education

Bachelor's Degree

NMLS registration

Tools

Microsoft Office

Lending system

Job description

Wescom Central Credit Union in California is seeking an experienced Branch Manager to oversee operations of a busy branch and drive strategic initiatives. You will lead staff, promote Wescom Experiences, and foster teamwork, financial discipline, and excellent member service.

The role emphasizes coaching, development, and performance management, with responsibility for growth through new and existing members, in a supportive community-focused setting.