Branch Manager: Lead Growth & Customer Experience

PNC Financial Services Group, Inc.; Madison (AL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. invites applications for a Branch Manager based in Madison, Alabama. The role leads branch performance, drives revenue, and enhances client loyalty through a differentiated, omnichannel banking experience.

The position emphasizes coaching, compliance, and talent development to build a high performing team while engaging with ecosystem partners to deliver customer-centric financial solutions.

Qualifications

• Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties.
• Experience in financial services and branch operations preferred.
• Notary public ability may be needed in some states.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty through consultative client interactions.
• Utilize a branded sales process to achieve sales targets and grow branch revenue.
• Coach and develop a high performing branch team, manage risk and compliance.
• Deliver an exceptional omnichannel client experience and collaborate with ecosystem partners.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. invites applications for a Branch Manager based in Madison, Alabama. The role leads branch performance, drives revenue, and enhances client loyalty through a differentiated, omnichannel banking experience.

The position emphasizes coaching, compliance, and talent development to build a high performing team while engaging with ecosystem partners to deliver customer-centric financial solutions.