Branch Growth & Customer Experience Leader

PNC Financial Services Group, Inc.; Edgewater (MD); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Edgewater, MD is seeking a Branch Manager to lead all aspects of branch performance and deliver an exceptional client experience in an omni-channel environment.

You will coach a high-performing team, drive sales targets, ensure risk compliance, and collaborate with ecosystem partners to grow revenue. In-office role with no visa sponsorship. Base salary range 77,138–128,563 USD annually.

Qualifications

• 3+ years of related branch banking experience.
• No degree required; relevant experience accepted.
• Knowledge of omni-channel banking and customer solutions.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Coach and develop branch team members to high performance.
• Drive sales targets via consultative selling to households and business clients.
• Ensure risk management and regulatory compliance across branch operations.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Edgewater, MD is seeking a Branch Manager to lead all aspects of branch performance and deliver an exceptional client experience in an omni-channel environment.

You will coach a high-performing team, drive sales targets, ensure risk compliance, and collaborate with ecosystem partners to grow revenue. In-office role with no visa sponsorship. Base salary range 77,138–128,563 USD annually.