Branch Experience & Operations Lead

JPMorgan Chase & Co.; Michigan; On-site; USD 45,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. is hiring a Branch Operations Lead in Michigan. In this role, you will be pivotal in overseeing branch operations and ensuring exceptional client service. Responsibilities include managing transactions, educating clients on self-service options, and maintaining regulatory compliance. You will work closely with the Branch Manager to foster a welcoming environment for all clients.

Ideal candidates have retail banking experience and leadership skills, alongside a high school degree or equivalent. This position may require working weekends and evenings.

Qualifications

• 1+ years of retail banking experience.
• Pride in adhering to banking policies and procedures.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Collaborate with the Branch Manager for exceptional client experiences.
• Lead branch operations and manage client transactions effectively.
• Educate clients about self-service banking options.

Skills

Leadership skills

Detail-oriented

Retail banking experience

Client engagement

Education

High school degree or GED

Job description

JPMorgan Chase & Co. is hiring a Branch Operations Lead in Michigan. In this role, you will be pivotal in overseeing branch operations and ensuring exceptional client service. Responsibilities include managing transactions, educating clients on self-service options, and maintaining regulatory compliance. You will work closely with the Branch Manager to foster a welcoming environment for all clients.

Ideal candidates have retail banking experience and leadership skills, alongside a high school degree or equivalent. This position may require working weekends and evenings.