Branch Experience Leader: Growth, Coaching & Service

Socket.dev; North Myrtle Beach (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a busy branch with a focus on delivering exceptional client service and team development. You will guide daily operations, grow deposits and investments, and uphold high standards of risk and regulatory compliance.

You will coach a team, manage priorities in a fast-paced environment, and build strong client relationships while representing Chase’s culture and technology-driven solutions. Weekend/evening hours required.

Qualifications

• Proven leadership and team-development experience in retail banking or similar.
• Strong coaching and empowerment skills to drive team performance.
• Ability to manage multiple tasks and priorities in a branch setting.
• Decisive, with sound judgment and adherence to policies.
• Experience building a strong risk and control environment.
• Willingness to educate and connect teams and clients with technology.
• 2+ years of management/leadership in banking or Chase-equivalent roles.
• Availability to work branch hours including weekends and evenings.

Responsibilities

• Lead branch team with a clear vision and embody Chase's culture and values: Service, Heart, Curiosity, Courage, Excellence.
• Drive deposits and investments growth using the Branch Scorecard and strategic planning.
• Understand and meet client needs to build lasting relationships and trust.
• Coach and motivate staff to achieve results and foster high performance.
• Foster ongoing learning and development to keep skills sharp.
• Cultivate relationships with local businesses and the community to strengthen presence.
• Maintain strong risk controls and policy compliance across all activities.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & control

Technology storytelling

People development

Weekend/evening hours

Education

High school diploma or GED

College degree or military equivalent

Job description

Chase is seeking a Branch Manager to lead a busy branch with a focus on delivering exceptional client service and team development. You will guide daily operations, grow deposits and investments, and uphold high standards of risk and regulatory compliance.

You will coach a team, manage priorities in a fast-paced environment, and build strong client relationships while representing Chase’s culture and technology-driven solutions. Weekend/evening hours required.