Branch Experience & Growth Leader

Aumni; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a team in a Chase Branch, delivering attentive and friendly service that puts clients first. You will grow deposits and investments, oversee operations, and coach the team while representing the brand with hospitality and cutting-edge financial technology.

The role requires 2+ years of management in retail banking or Chase leadership experience, a high school degree or GED, and the ability to work weekends and evenings. Training is provided.

Qualifications

• You have a passion for creating exceptional experiences and a knack for setting the tone in the branch.
• You have outstanding leadership skills demonstrated by coaching and empowering employees.
• You are proficient at multitasking and managing competing priorities in a branch.
• You thrive in a fast-paced environment and use strong decision-making to lead the team.
• You maintain a strong risk and control environment with operational integrity.
• You can educate and connect your team, partners, and clients with technology.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying Chase's culture and values.
• Deliver on branch goals by using the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognizing successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence and community engagement.
• Ensure a strong risk and control environment by following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Client relations

Technology adoption

Retail banking

Community outreach

Education

High school diploma

Job description

Chase is seeking a Branch Manager to lead a team in a Chase Branch, delivering attentive and friendly service that puts clients first. You will grow deposits and investments, oversee operations, and coach the team while representing the brand with hospitality and cutting-edge financial technology.

The role requires 2+ years of management in retail banking or Chase leadership experience, a high school degree or GED, and the ability to work weekends and evenings. Training is provided.