Branch Concierge: Hospitality Meets Digital Banking

Capital One Group; Town of Riverhead (NY); Hybrid; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) match up to 7.5%

Paid time off

Education assistance

Parental leave

Mental health support

Life and disability insurance

Job summary

Capital One is hiring a Branch Ambassador for the North Fork area. The role focuses on hospitality, accuracy in cash handling, and helping customers navigate digital banking tools like mobile apps and remote deposits. You’ll act as a trusted guide in a fast-paced, people-centered environment.

Ideal candidates bring 1+ year in retail or customer service, strong communication, and a hospitality mindset. The position offers full-time hours with schedule flexibility and growth opportunities within

Qualifications

• High School Diploma or equivalent.
• 1 year in Retail, Sales, or Customer Service.
• 6 months of cash handling experience.
• Experience with customer-facing roles preferred.
• Strong communication and listening skills.

Responsibilities

• Process high-volume cash transactions with accuracy.
• Educate clients on mobile banking, remote deposit, and digital tools.
• Identify customer goals and match solutions to needs.
• Greet customers and maintain a welcoming environment.
• Support branch operations within a 50-mile radius.

Skills

Retail experience

Cash handling

Customer Service

Communication

Education

High School Diploma

Associate degree

Tools

G-Suite

Job description

Capital One is hiring a Branch Ambassador for the North Fork area. The role focuses on hospitality, accuracy in cash handling, and helping customers navigate digital banking tools like mobile apps and remote deposits. You’ll act as a trusted guide in a fast-paced, people-centered environment.

Ideal candidates bring 1+ year in retail or customer service, strong communication, and a hospitality mindset. The position offers full-time hours with schedule flexibility and growth opportunities within