Digital Concierge & Branch Ambassador

Capital One; Wantagh (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Day 1 health, dental, vision and Rx

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

Job summary

Capital One is hiring a Branch Ambassador in Wantagh, NY to be the heartbeat of a hospitality-driven banking space. You’ll handle high-volume cash transactions, teach clients about digital tools, and connect customers with the right banking solutions while maintaining a friendly, human-centric approach.

You’ll operate in a fast-moving environment with flexible hours, emphasizing accuracy, security, and customer care as the foundation of the customer journey.

Qualifications

• High School Diploma, GED, or equivalent required.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy.
• Educate clients on mobile banking and digital tools.
• Identify client needs and pair with banking solutions.
• Greet customers and maintain a welcoming environment.
• Support branches within a 50 mile radius and adapt to a flexible schedule.

Skills

Customer service

Cash handling

Communication

Hospitality mindset

Tech fluency

Education

High School Diploma

Tools

G-Suite

Job description

Capital One is hiring a Branch Ambassador in Wantagh, NY to be the heartbeat of a hospitality-driven banking space. You’ll handle high-volume cash transactions, teach clients about digital tools, and connect customers with the right banking solutions while maintaining a friendly, human-centric approach.

You’ll operate in a fast-moving environment with flexible hours, emphasizing accuracy, security, and customer care as the foundation of the customer journey.