Branch Concierge & Digital Banking Guide

Capital One Group; Shirley (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Medical coverage

Dental

Vision

401(k) matching

Paid time off

Education assistance

Parental leave

Mental health support

Life Insurance

Disability Insurance

Flexible spending accounts

Back-up child/elder care

Job summary

Capital One in Shirley, NY is hiring a Part-time Branch Ambassador who blends hospitality with digital banking know-how. You will help clients navigate mobile apps, remote deposit, and contactless payments while maintaining high standards of service.

The role emphasizes relationship-building, curiosity, and adaptability in a fast-paced, community-centered environment with flexible weekend availability.

Qualifications

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales, or Customer Service experience
• At least 6 months of cash handling experience

Responsibilities

• Execute high-volume cash transactions with 100% accuracy
• Educate clients on digital banking tools and features
• Uncover personal or business goals and pair with right solutions
• Greet customers and balance efficiency with hospitality

Skills

Customer service

Cash handling

Communication skills

Hospitality

Education

High School Diploma

Associate’s degree (preferred)

Job description

Capital One in Shirley, NY is hiring a Part-time Branch Ambassador who blends hospitality with digital banking know-how. You will help clients navigate mobile apps, remote deposit, and contactless payments while maintaining high standards of service.

The role emphasizes relationship-building, curiosity, and adaptability in a fast-paced, community-centered environment with flexible weekend availability.