Branch Client Service Manager — Team Leader

United Business Bank Career; Seattle (WA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

PTO & Holidays

Flexible Spending Accounts

Employee Assistance Program

Free Checking/Savings

Free Checks

Job summary

United Business Bank is seeking a Client Service Manager to lead day-to-day branch operations in Tukwila, WA. The role emphasizes exceptional client service, staffing, development, and regulatory compliance.

You will supervise branch personnel, manage operations and profitability, support client relationships, and ensure accurate processing of deposits, tellers, and new accounts. A high school diploma, 3+ years banking experience, and strong communication are required.

Qualifications

• Education/Certification: High school graduate or equivalent.
• Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.
• Experience Required: 3+ years banking; previous management experience.

Responsibilities

• Lead day-to-day branch operations onsite.
• Ensure exceptional client service and appropriate staffing.
• Develop employees and ensure regulatory compliance.
• Manage branch profitability and deposit/teller/new accounts activities.
• Support client relationships and operate branch activities accurately.

Skills

Excellent communication

Excellent client service

Professional appearance

Excellent math skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

United Business Bank is seeking a Client Service Manager to lead day-to-day branch operations in Tukwila, WA. The role emphasizes exceptional client service, staffing, development, and regulatory compliance.

You will supervise branch personnel, manage operations and profitability, support client relationships, and ensure accurate processing of deposits, tellers, and new accounts. A high school diploma, 3+ years banking experience, and strong communication are required.