Branch Client & Sales Manager

City National Bank; Santa Clarita (CA); On-site; USD 59,000 - 95,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Time off (vacation, sick, volunteer)

Job summary

City National Bank's Valencia Branch seeks an experienced Client Manager to lead a high-performing team, drive sales initiatives, and sustain exceptional client service. You will oversee colleague development, coach staff, and collaborate across divisions to nurture client relationships and cross-sell banking solutions.

In this role you will manage branch operations, uphold risk controls, and ensure regulatory compliance while supporting new business development and external networking for the

Qualifications

• 4+ years of direct client service experience required.
• 4+ years experience in a banking environment required.
• 3+ years of supervisory or management experience required.

Responsibilities

• COLLEAGUE MANAGEMENT: guide and develop internal sales/service colleagues; conduct annual reviews.
• CLIENT SERVICE: champion for clients; partner with CNB colleagues to support retention and promote solutions.
• SALES MANAGEMENT & SUPPORT: build and maintain client relationships; identify cross-sell opportunities and lead internal sales processes.
• OPERATIONS: ensure branch operational integrity; monitor risk and regulatory compliance; implement policy changes.

Skills

Client service

Team leadership

Sales support

Coaching

Job description

City National Bank's Valencia Branch seeks an experienced Client Manager to lead a high-performing team, drive sales initiatives, and sustain exceptional client service. You will oversee colleague development, coach staff, and collaborate across divisions to nurture client relationships and cross-sell banking solutions.

In this role you will manage branch operations, uphold risk controls, and ensure regulatory compliance while supporting new business development and external networking for the