Senior Client Manager, Banking & Branch Leadership

City National Bank; California; Hybride; USD 72 000 - 115 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

401(k) plan

Tuition reimbursement

Paid time off

Career development

Résumé du poste

City National Bank is seeking a Manager - Client Senior to lead branch client relationships, guide internal sales/service teams, and ensure operational integrity across the branch.

You will coach staff, drive sales and cross-sell opportunities, maintain regulatory compliance, and partner with relationship managers to grow portfolios while supporting risk management and quality service for clients.

Qualifications

• Minimum 5 years of direct client service experience in banking.
• Supervisory or management experience in a branch setting.
• SAFE Act registration and knowledge of banking policies.

Responsabilités

• Guide colleagues to achieve results and develop talent.
• Ensure branch regulatory compliance and risk management.
• Lead sales initiatives and cross-sell opportunities.
• Manage client service standards and provide exemplary service.
• Handle external business development for new branches as needed.
• Conduct annual reviews and training for internal team.

Connaissances

Client relationship management

Sales leadership

Risk management

Coaching and training

Regulatory compliance

Outils

CRM software

Banking systems

Description du poste

City National Bank is seeking a Manager - Client Senior to lead branch client relationships, guide internal sales/service teams, and ensure operational integrity across the branch.

You will coach staff, drive sales and cross-sell opportunities, maintain regulatory compliance, and partner with relationship managers to grow portfolios while supporting risk management and quality service for clients.