Branch & Business Center Leader: Growth & Experience

PNC Financial Services Group, Inc.; Brighton, Northern (MI, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Branch and Business Center Branch Manager in Brighton, MI. You will lead branch sales, client experience, and risk management while developing a high-performing team in an omni-channel environment.

Responsibilities include driving revenue, expanding customer relationships, coaching staff, and ensuring compliance with policies. The role emphasizes customer-centric leadership and collaboration with ecosystem partners to deliver financial solutions.

Qualifications

• Typically 5+ years of related experience and at least 2 years of supervisory experience.
• Not required to have a university/college degree; a combination of education, certifications, and experience may be considered.

Responsibilities

• Lead, plan and execute a branded sales process to achieve sales targets and customer loyalty.
• Grow branch revenue through acquisition and share-of-wallet growth with consumer and business households.
• Coach the team to consultative selling and effective, technology-enabled customer interactions.
• Ensure risk management and regulatory compliance across the branch operations.
• Develop and retain a high-performing branch team through onboarding, coaching and performance management.

Skills

Customer focus

People management

Sales management

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch and Business Center Branch Manager in Brighton, MI. You will lead branch sales, client experience, and risk management while developing a high-performing team in an omni-channel environment.

Responsibilities include driving revenue, expanding customer relationships, coaching staff, and ensuring compliance with policies. The role emphasizes customer-centric leadership and collaboration with ecosystem partners to deliver financial solutions.