Branch Leader: Growth, Coaching & CX Excellence

PNC; Town of Hartland (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental/vision

401(k) with match

Education assistance

Wellness program

Paid time off

Job summary

PNC is seeking a Branch Manager based in Hartland, MI to lead branch performance, drive revenue, and deliver an exceptional omni-channel client experience. You will recruit, coach, and develop a high-performing team while ensuring risk management and regulatory compliance.

The role emphasizes consultative sales, community involvement, and a commitment to inclusive workplace practices with a focus on achieving results and customer financial well-being.

Qualifications

• Experience leading branch teams and driving revenue growth.
• Strong focus on customer experience and omni-channel banking.
• Proven ability to manage risk, compliance and people development.

Responsibilities

• Lead all aspects of branch performance and revenue growth.
• Coach and develop branch team for high performance.
• Deliver a differentiated client experience in an omni-channel environment.

Skills

Customer experience

People management

Sales leadership

Decision making

Accountability

Proactive behavior

Client counseling

Banking knowledge

Risk awareness

Education

No Degree

Job description

PNC is seeking a Branch Manager based in Hartland, MI to lead branch performance, drive revenue, and deliver an exceptional omni-channel client experience. You will recruit, coach, and develop a high-performing team while ensuring risk management and regulatory compliance.

The role emphasizes consultative sales, community involvement, and a commitment to inclusive workplace practices with a focus on achieving results and customer financial well-being.