Branch Leader: Drive Growth & Exceptional Customer Experience

PNC; South Lyon (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision options

401(k) with match

Pension and stock purchase plans

Paid time off and holidays

Job summary

PNC is seeking a Branch Manager for the South Lyon, MI area to lead a dynamic team in an in-office setting. You will drive sales, manage risk, and deliver a differentiated client experience across omni-channel banking.

You will coach staff to achieve performance targets, develop talent, and foster an inclusive culture while collaborating with ecosystem partners and local communities. This in-office role requires strong leadership and compliance awareness.

Qualifications

• 3+ years of related experience typically required.
• Notary Public license ability may be required in some states.
• Sponsorship for employment visas or STEM OPT is not provided for this position.

Responsibilities

• Lead all aspects of branch performance—drive revenue and customer loyalty through consultative interactions and solutions.
• Grow branch revenue through acquisition and share-of-wallet growth; collaborate with ecosystem partners.
• Coach and develop branch team; ensure risk management and regulatory compliance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager for the South Lyon, MI area to lead a dynamic team in an in-office setting. You will drive sales, manage risk, and deliver a differentiated client experience across omni-channel banking.

You will coach staff to achieve performance targets, develop talent, and foster an inclusive culture while collaborating with ecosystem partners and local communities. This in-office role requires strong leadership and compliance awareness.