Branch Banking Consultant II (Float) — Client Growth

Flagstar Bank; New York, Northern (NY, KY); On-site; USD 23,000 - 37,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II - Float to travel among Brooklyn branches, delivering high-quality financial services and expert guidance. You will support sales initiatives, assist clients with account questions, and connect customers with Mortgage and Business Banking experts to meet financial goals.

The role emphasizes client management, retention, and escalation of complex banking conversations, with additional lending and basic investment interactions.

Qualifications

• Education: High School or equivalent.
• 4–5 years customer service and sales experience, preferably in financial services.
• Ability to train and mentor others on products and platform procedures.

Responsibilities

• Drive sales growth targets and client introductions to the right team members.
• Resolve account questions, problems and complaints with timely, effective research and communication.
• Maintain regulatory compliance and accurate processing of banking transactions.

Skills

Action-oriented

Business acumen

Approachability

Problem solving

Priority management

Relationship building

Education

High School / GED / HiSET / TASC / Foreign Equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II - Float to travel among Brooklyn branches, delivering high-quality financial services and expert guidance. You will support sales initiatives, assist clients with account questions, and connect customers with Mortgage and Business Banking experts to meet financial goals.

The role emphasizes client management, retention, and escalation of complex banking conversations, with additional lending and basic investment interactions.