Branch Banking Client Consultant II: Growth & Client Impact

Flagstar Bank; New York (NY); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Benefits package including medical, d​

Dental, vision, life and disability

Job summary

Flagstar Bank seeks a Branch Banking Client Consultant II - Float-PT in Staten Island, NY 10312 to travel between branches and deliver high-quality financial services. You will resolve customer concerns, explain products, and help clients reach their financial goals through proactive engagement.

This role emphasizes sales, client experience, and risk management as you support deposits, loans, and basic investments, collaborating with Mortgage and Business Banking partners.

Qualifications

• Minimum 4–5 years in customer service and sales, including financial services.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Support growth targets in financial performance and client acquisition.
• Resolve customer inquiries and complaints with timely, effective communication.
• Deliver client engagement and education; meet activity goals defined by Retail Leadership.
• Perform moderately complex special projects while adhering to regulatory standards.

Skills

Customer service

Sales

Mentoring

Travel between branches

Education

High School Diploma or GED

Job description

Flagstar Bank seeks a Branch Banking Client Consultant II - Float-PT in Staten Island, NY 10312 to travel between branches and deliver high-quality financial services. You will resolve customer concerns, explain products, and help clients reach their financial goals through proactive engagement.

This role emphasizes sales, client experience, and risk management as you support deposits, loans, and basic investments, collaborating with Mortgage and Business Banking partners.