Branch Banking Client Consultant I – Customer Growth

Flagstar Bank; California (MO); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Flagstar Bank is hiring a Branch Banking - Client Consultant I who will travel between Akron-area branches to deliver high-quality financial services and exceptional client experiences. The role emphasizes sales performance, client education, and accurate transactional processing while maintaining regulatory compliance.

0–3 years of customer service experience is preferred; high school diploma or GED required.

Qualifications

• Customer service and sales experience; 0–3 years preferred.
• Excellent communication and problem-solving abilities.
• Ability to work with diverse client base and teams.

Responsibilities

• Support sales targets across branches with quality client interactions.
• Assist customers with accounts and service questions; resolve issues promptly.
• Engage clients and refer to specialists to meet growth goals.
• Process transactions accurately while following policies and controls.
• Maintain compliance with bank regulations and procedures.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Team collaboration

Education

High School / GED

Job description

Flagstar Bank is hiring a Branch Banking - Client Consultant I who will travel between Akron-area branches to deliver high-quality financial services and exceptional client experiences. The role emphasizes sales performance, client education, and accurate transactional processing while maintaining regulatory compliance.

0–3 years of customer service experience is preferred; high school diploma or GED required.