Branch Banking Client Consultant I (Float) — Customer Champion

Flagstar Bank; Kalamazoo, Northern (MI, KY); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank in Kalamazoo, MI seeks a Branch Banking - Client Consultant I (Float) to travel between branches, greet customers, and offer financial services to meet goals. The role handles transactions precisely, supports sales initiatives, and helps the team achieve branch targets.

Ideal candidates bring 0–3 years in customer service or sales, with a preference for financial services experience. Strong communication, problem-solving, and relationship-building skills are essential.

Qualifications

• 0–3 years of customer service and sales experience.
• Experience in financial services preferred.
• Education: High School or equivalent.

Responsibilities

• Support team efforts to achieve growth targets in financial performance and client acquisition.
• Provide positive client experience by addressing account questions and resolving issues.
• Deliver timely and accurate daily financial transactions while adhering to bank policies.

Skills

Customer service

Sales

Communication

Relationship building

Education

High School Diploma or equivalent

Job description

Flagstar Bank in Kalamazoo, MI seeks a Branch Banking - Client Consultant I (Float) to travel between branches, greet customers, and offer financial services to meet goals. The role handles transactions precisely, supports sales initiatives, and helps the team achieve branch targets.

Ideal candidates bring 0–3 years in customer service or sales, with a preference for financial services experience. Strong communication, problem-solving, and relationship-building skills are essential.