Branch Banking Client Advisor - Growth Specialist

Flagstar Bank; Beachwood (OH); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability insurance

Paid time off

Job summary

Flagstar Bank in Beachwood, OH is seeking a Branch Banking Client Consultant II to enhance client relationships and provide product details to meet financial goals. The role emphasizes lending and basic investments and involves complex banking conversations with clients.

Responsibilities include driving sales performance, delivering outstanding client experiences, and adhering to regulatory standards. Candidates should have 4–5 years of customer service and sales experience and be capable of

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) or foreign equivalent.
• Minimum experience: 4–5 years in customer service and sales.
• Ability to train and mentor others on products and platform procedures.

Responsibilities

• Sales: support team to meet growth targets and drive primary client acquisitions.
• Client experience: resolve questions, problems, or complaints; educate and engage clients; meet activity goals.
• Risk management: perform transactions accurately, compliantly, and with minimal losses.

Skills

Action oriented

Client relationship

Problem solving

Account services

Time management

Education

High School or equivalent

Job description

Flagstar Bank in Beachwood, OH is seeking a Branch Banking Client Consultant II to enhance client relationships and provide product details to meet financial goals. The role emphasizes lending and basic investments and involves complex banking conversations with clients.

Responsibilities include driving sales performance, delivering outstanding client experiences, and adhering to regulatory standards. Candidates should have 4–5 years of customer service and sales experience and be capable of