Branch Banking Client Advisor II

Flagstar Bank; Ohio; On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II in Beachwood, OH to deliver best-in-class client experiences. You will handle everyday banking needs, provide product details, and facilitate introductions to mortgage and business banking partners to help clients achieve financial goals.

The role involves more lending and basic investment interactions and requires engaging in more complex banking conversations with clients while maintaining compliance and a high standard of customer

Qualifications

• Education level: High School diploma or equivalent.
• 4–5 years customer service and sales experience.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Support sales to meet growth targets and own client introductions.
• Resolve account questions and issues with timely communication.
• Execute transactions accurately and compliantly.
• Participate in additional projects while adhering to regulations.

Skills

Customer service

Sales experience

Training & mentoring

Interpersonal skills

Problem solving

Education

High School diploma or equivalent

Tools

Digital banking tools

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II in Beachwood, OH to deliver best-in-class client experiences. You will handle everyday banking needs, provide product details, and facilitate introductions to mortgage and business banking partners to help clients achieve financial goals.

The role involves more lending and basic investment interactions and requires engaging in more complex banking conversations with clients while maintaining compliance and a high standard of customer