Branch Banking Client Advisor

Flagstar Bank; Peru (IL); On-site; USD 23,000 - 31,000; Full time

Job summary

Flagstar Bank in Peru, IN is hiring a Branch Banking Client Consultant I to deliver front-line service, handle teller transactions, and guide clients toward appropriate financial solutions. The role emphasizes accuracy, risk compliance, and friendly service to help clients achieve their financial goals.

The position balances transactional duties with client education and collaboration with branch teammates to support branch growth and service targets.

Qualifications

• Education level required: High School or equivalent.
• Minimum 1–2 years of customer service, cash handling, or retail.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets and deliver the right client introductions to the right team member(s).
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Deliver timely and accurate daily financial transactions; adhere to bank policies and regulations.

Education

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Job description

Flagstar Bank in Peru, IN is hiring a Branch Banking Client Consultant I to deliver front-line service, handle teller transactions, and guide clients toward appropriate financial solutions. The role emphasizes accuracy, risk compliance, and friendly service to help clients achieve their financial goals.

The position balances transactional duties with client education and collaboration with branch teammates to support branch growth and service targets.