Branch Banking Client Advisor I

Flagstar Bank; Fort Wayne (IN); On-site; USD 23,000 - 31,000; Full time

Job summary

Flagstar Bank in Fort Wayne, IN is seeking a Branch Banking Client Consultant I to deliver front-line client service, process teller transactions, and support branch sales initiatives. You will engage clients, educate on banking solutions, and work with teammates to ensure accurate processing and regulatory compliance.

The role emphasizes welcoming clients, identifying needs, and balancing transactional accuracy with customer education to promote branch growth and excellent service.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: Less than 2 years of customer service and sales experience.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Deliver timely and accurate daily financial transactions; adhere to all bank policies and regulations.

Skills

Customer service

Sales

Financial services knowledge

Communication

Education

High School or GED

Foreign equivalent

Job description

Flagstar Bank in Fort Wayne, IN is seeking a Branch Banking Client Consultant I to deliver front-line client service, process teller transactions, and support branch sales initiatives. You will engage clients, educate on banking solutions, and work with teammates to ensure accurate processing and regulatory compliance.

The role emphasizes welcoming clients, identifying needs, and balancing transactional accuracy with customer education to promote branch growth and excellent service.