Branch Banking Client Advisor I

Flagstar Bank; Florida; On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Florida to welcome clients, perform teller transactions, and identify their needs to connect them with the right financial solutions.

You will balance transactions, maintain regulatory compliance, and support sales through client introductions and education, collaborating with branch teammates.

This role emphasizes risk management and a positive, trusted branch experience for everyday banking needs.

Qualifications

• 1–2 years of customer service, cash handling, or retail experience.
• Strong interpersonal and communication skills.
• Ability to provide accurate, friendly service while meeting sales goals.

Responsibilities

• Sales performance: support growth targets and generate client introductions to the right team members.
• Client experience: assist clients with questions, problems, and complaints, resolving issues promptly.
• Risk management: perform daily transactions accurately and adhere to policies/regulations.
• Additional accountabilities: complete compliance training and participate in special projects.

Skills

Customer service

Cash handling

Retail experience

Education

High School Diploma or Equivalent

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Florida to welcome clients, perform teller transactions, and identify their needs to connect them with the right financial solutions.

You will balance transactions, maintain regulatory compliance, and support sales through client introductions and education, collaborating with branch teammates.

This role emphasizes risk management and a positive, trusted branch experience for everyday banking needs.