Branch Banking Client Advisor I

Flagstar Bank; Ishpeming Township (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in Ishpeming, MI seeks a Branch Banking Client Consultant I to deliver front-line client service, handle teller duties, and support sales through client introductions and education. The role emphasizes accuracy, efficiency, and regulatory compliance while helping clients meet their financial goals.

The position focuses on creating a positive branch experience, balancing transaction execution with client engagement, and collaborating with teammates to drive branch growth.

Qualifications

• Requires frontline client service and sales experience.
• Experience handling transactions and banking products is a plus.
• Strong communication and problem-solving abilities are essential.

Responsibilities

• Support growth targets and client acquisition through sales initiatives.
• Provide positive client experience by addressing questions, problems, and complaints.
• Deliver timely and accurate daily financial transactions while adhering to policies.
• Engage clients and educate them on suitable financial solutions.
• Maintain compliance with banking policies, regulations, and required trainings.
• Collaborate with branch teammates to balance sales and service goals.

Skills

Customer service

Sales orientation

Communication

Problem solving

Priority management

Client engagement

Education

High School Diploma or equivalent

Job description

Flagstar Bank in Ishpeming, MI seeks a Branch Banking Client Consultant I to deliver front-line client service, handle teller duties, and support sales through client introductions and education. The role emphasizes accuracy, efficiency, and regulatory compliance while helping clients meet their financial goals.

The position focuses on creating a positive branch experience, balancing transaction execution with client engagement, and collaborating with teammates to drive branch growth.