In-Branch Banking Client Advisor

Flagstar Bank; Auburn (IN); On-site; USD 48,712,000 - 64,615,000; Full time

Job summary

Flagstar Bank in Auburn, IN is seeking a Branch Banking Client Consultant I to deliver front-line client service, perform teller functions, and process financial transactions accurately and efficiently.

You will support sales by introducing clients to the right team, resolve questions and issues promptly, and follow bank policies and regulatory requirements to protect customers and the branch.

Qualifications

• High School diploma or equivalent required.
• Less than 2 years of customer service and sales experience.
• Experience in Financial Services Industry is preferred.

Responsibilities

• Sales: Support team to achieve growth targets and facilitate client introductions to the right team members.
• Client Experience: Provide positive client experience by addressing questions, problems, and complaints and communicating timely resolutions.
• Risk Management: Execute daily financial transactions accurately while adhering to bank policies and regulations.
• Additional accountabilities: perform special projects and comply with required trainings and regulatory standards.

Skills

Customer service

Sales skills

Communication

Education

High School diploma or GED

Job description

Flagstar Bank in Auburn, IN is seeking a Branch Banking Client Consultant I to deliver front-line client service, perform teller functions, and process financial transactions accurately and efficiently.

You will support sales by introducing clients to the right team, resolve questions and issues promptly, and follow bank policies and regulatory requirements to protect customers and the branch.