Branch Banking Client Consultant I - Customer Solutions

Flagstar Bank; Peru (IN); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Peru, IN. You will deliver front-line client service, assist with teller transactions, and identify client needs to connect them with the right financial solutions.

You will balance engagement with compliance, aiming to create a positive branch experience and contribute to sales goals while following all bank policies and regulatory requirements.

Qualifications

• 1–2 years of customer service, cash handling, or retail experience.
• Strong customer communication and problem-solving skills.
• Ability to follow bank policies and procedures.

Responsibilities

• Support growth targets by introducing clients to appropriate team members for services.
• Provide courteous client service and resolve questions or complaints promptly.
• Process teller transactions accurately while ensuring compliance with policies and risk standards.
• Complete special projects and adhere to regulatory requirements.

Skills

Customer service

Cash handling

Retail experience

Education

High School Diploma or GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Peru, IN. You will deliver front-line client service, assist with teller transactions, and identify client needs to connect them with the right financial solutions.

You will balance engagement with compliance, aiming to create a positive branch experience and contribute to sales goals while following all bank policies and regulatory requirements.