Client Solutions Banker – Branch Banking (Entry)

Flagstar Bank N.A; Town of Granger (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

Flagstar Bank N.A. in Granger, IN is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support, welcoming clients and handling teller functions to support their financial goals.

This role emphasizes accurate, efficient service, adherence to bank policies, and contributing to branch growth by engaging clients, resolving issues, and promoting appropriate financial solutions.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of customer service, cash handling, or retail experience.
• Experience in the financial services industry preferred.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Deliver timely and accurate daily financial transactions; adhere to bank policies and regulations.

Skills

Customer service

Cash handling

Retail experience

Financial services experience

Education

High School diploma / GED

Job description

Flagstar Bank N.A. in Granger, IN is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support, welcoming clients and handling teller functions to support their financial goals.

This role emphasizes accurate, efficient service, adherence to bank policies, and contributing to branch growth by engaging clients, resolving issues, and promoting appropriate financial solutions.