Branch Banker: Grow Relationships & Financial Wellness

PNC; North Carolina; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision insurance

Life insurance

Disability insurance

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Banker in Rocky Mount, NC to acquire and deepen the customer base through proactive sales and service activities.

You will manage customer experiences, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share and loyalty. In-office role focused on delivering PNC products, outbound calling, lobby engagement, and effective guidance to clients.

Qualifications

• Associates or equivalent degree required, plus related experience or product knowledge.
• In lieu of degree, a comparable mix of education, certification(s) and experience may be considered.
• Roles typically require 3+ years experience at this level.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve customer financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and loyalty.
• Drive proactive sales conversations through a defined process including outbound calls and lobby engagement.
• Educate customers on PNC options, leveraging technology and resources to solve problems.

Skills

Accountability

Banking

Customer Experience

Customer Service

Opportunity Identification

Technology Leverage

Proactive Sales

Banking Products

Digital Awareness

Effective Communication

Multitasking

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Branch Banker in Rocky Mount, NC to acquire and deepen the customer base through proactive sales and service activities.

You will manage customer experiences, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow wallet share and loyalty. In-office role focused on delivering PNC products, outbound calling, lobby engagement, and effective guidance to clients.