Branch Banking Advisor: Customer Growth & Service

PNC; Hendersonville (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/prescription coverage with HSA

Dental and vision options

Life insurance

Short and long-term disability

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Adoption, surrogacy, and doula reimb

Educational assistance

Wellness program

Job summary

PNC in Hendersonville, North Carolina, is seeking a Branch Banker to join our Retail Banking team. You will acquire and deepen the branch customer base through proactive sales and service activities, helping clients improve their financial wellbeing.

You will collaborate with ecosystem partners to grow share of wallet, deliver a PNC conversation with every client interaction, and educate customers on digital tools that simplify transactions while managing risk in line with policy.

Qualifications

• Associates or equivalent degree with 3+ years related experience.
• In lieu of a degree, a combination of education and experience may be considered.
• No specific certifications required.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Deliver a full PNC conversation with every client interaction to identify solutions.
• Educate customers on options for managing transactions using technology and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC in Hendersonville, North Carolina, is seeking a Branch Banker to join our Retail Banking team. You will acquire and deepen the branch customer base through proactive sales and service activities, helping clients improve their financial wellbeing.

You will collaborate with ecosystem partners to grow share of wallet, deliver a PNC conversation with every client interaction, and educate customers on digital tools that simplify transactions while managing risk in line with policy.