Branch Banker: Grow Customer Relationships

PNC Financial Services Group, Inc.; Rocky Mount (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. seeks a Branch Banker to operate at the Westridge Branch in Rocky Mount, NC. The role emphasizes proactive sales discussions, customer loyalty, and leveraging ecosystem partnerships to grow share of wallet.

It is an in-office position with emphasis on exemplary customer service and risk-conscious operations. You will engage customers, educate them on financial options, and work with internal teams to deliver PNC solutions.

Qualifications

• Associates degree or equivalent required or preferred with relevant experience.
• 3+ years of experience in retail banking or customer-facing roles.
• No sponsorship for employment visas or STEM OPT.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations with defined processes including outbound calls and lobby engagement.
• Create customer loyalty by delivering differentiated experiences and positioning PNC solutions.
• Apply product and procedural knowledge to identify and solve customer problems.
• Adhere to policies and manage branch operations with prudent risk management.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. seeks a Branch Banker to operate at the Westridge Branch in Rocky Mount, NC. The role emphasizes proactive sales discussions, customer loyalty, and leveraging ecosystem partnerships to grow share of wallet.

It is an in-office position with emphasis on exemplary customer service and risk-conscious operations. You will engage customers, educate them on financial options, and work with internal teams to deliver PNC solutions.