Branch Associate Banker: Customer-Centric Banking

JPMorgan Chase & Co.; Mandeville (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Mandeville, LA, is seeking an Associate Banker to deliver exceptional client experiences and represent the Chase brand in a welcoming branch environment.

The role emphasizes building trusted client relationships, explaining banking solutions, and providing friendly, attentive service using modern digital tools. The position focuses on leveraging Chase Mobile App, Chase.com, and ATMs to meet client needs, with responsibilities including account servicing, new accounts, and

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients and understand needs.
• Ability to quickly learn products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Mandeville, LA, is seeking an Associate Banker to deliver exceptional client experiences and represent the Chase brand in a welcoming branch environment.

The role emphasizes building trusted client relationships, explaining banking solutions, and providing friendly, attentive service using modern digital tools. The position focuses on leveraging Chase Mobile App, Chase.com, and ATMs to meet client needs, with responsibilities including account servicing, new accounts, and