Client-First Banker: Service, Tech & Growth

JPMorganChase; Metairie (LA); On-site; USD 38,000 - 54,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to deliver exceptional client experiences at our Metairie branch. You will greet clients, open accounts, and guide them through everyday banking using Chase Mobile App and Chase.com, while maintaining compliance and quality service.

Join a team that values hospitality, listening to client needs, and leveraging technology to simplify financial tasks. This role emphasizes relationship-building and proactive service within a dynamic branch environment.

Qualifications

• Experience in delivering attentive and friendly client service.
• Ability to build trusted relationships and understand client needs.
• Experience handling cash and performing banking transactions.
• Comfort with using digital banking tools (mobile app, online banking).
• Willingness to work collaboratively with branch team to meet goals.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and open new accounts while following policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships through active listening, empathy, and product knowledge.
• Assist with branch operations and cash handling in accordance with policies.

Skills

Client service

Communication

Cash handling

Teamwork

Problem solving

Technology aptitude

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to deliver exceptional client experiences at our Metairie branch. You will greet clients, open accounts, and guide them through everyday banking using Chase Mobile App and Chase.com, while maintaining compliance and quality service.

Join a team that values hospitality, listening to client needs, and leveraging technology to simplify financial tasks. This role emphasizes relationship-building and proactive service within a dynamic branch environment.