Customer-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; New Iberia (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in New Iberia, LA is seeking an Associate Banker to welcome clients, build relationships, and promote banking solutions. You will use digital tools and in-branch services to help clients achieve financial goals.

The role emphasizes hospitality, regulatory compliance, and teamwork as you assist with account servicing, opening new accounts, and guiding customers through Chase Mobile App and online features.

Qualifications

• Ability to put clients first and exceed expectations with welcoming service.
• Ability to build trusted relationships and show genuine care.
• Ability to engage clients with clear, polite communication.
• Ability to work with the team to deliver seamless service.
• Ability to resolve client issues with attention to detail.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them upon entry.
• Exceed expectations by servicing accounts and opening new ones while following policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships through active listening and teamwork to help clients meet goals.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Attention to detail

Learning agility

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New Iberia, LA is seeking an Associate Banker to welcome clients, build relationships, and promote banking solutions. You will use digital tools and in-branch services to help clients achieve financial goals.

The role emphasizes hospitality, regulatory compliance, and teamwork as you assist with account servicing, opening new accounts, and guiding customers through Chase Mobile App and online features.