Brain & Spine Clinical Operations Lead

Trinity Health MI; Chelsea (MI); On-site; USD 60,000 - 88,000; Full time

Benefits offered by this job

Day-one benefits

Competitive pay and benefits

Career growth opportunities

Job summary

Trinity Health IHA Medical Group is seeking a Clinical Coordinator to support our Medical Assistants and oversee MA staff in collaboration with Nursing Leadership and the Practice Manager.

You will be accountable for patient/workflow efficiency, satisfaction, productivity, and achievement of operational goals. The role includes supervision, scheduling, staff development, and direct patient care support on day shifts in a full-time capacity.

Qualifications

• Education: High School Diploma or equivalent with coursework in management/supervision
• Successful MA program completion and MA externship/internship; EMT/Paramedic or Athletic Trainer training
• MA credentialing: CMA, RMA, NCMA, CCMA, NRCMA, CMAC
• Valid CPR certification
• Minimum 5 years clinical experience with supervisory experience preferred

Responsibilities

• Supervise day-to-day operations of assigned areas.
• Assist with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintain scheduling, time and attendance for MA staff.
• Evaluate MA staff performance and recommend promotions/discipline.
• Fill in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Skills

Staff supervision

Leadership

Patient care coordination

Staff development

Education

High School Diploma or equivalent

Associate or Bachelor’s in Management/Healthcare Admin

MA program completion or externship; EMT/Paramedic/ATC credentials

Job description

Trinity Health IHA Medical Group is seeking a Clinical Coordinator to support our Medical Assistants and oversee MA staff in collaboration with Nursing Leadership and the Practice Manager.

You will be accountable for patient/workflow efficiency, satisfaction, productivity, and achievement of operational goals. The role includes supervision, scheduling, staff development, and direct patient care support on day shifts in a full-time capacity.