Brain & Spine Clinical Coordinator — Operations Lead

Trinity Health; Chelsea (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Trinity Health IHA Medical Group in Michigan is seeking a compassionate Clinical Coordinator to support Medical Assistants and oversee MA staff, ensuring efficient patient flow, high-quality care, and alignment with leadership goals.

This role requires 5+ years clinically with supervisory experience; CPR certification; MA credentialing; and strong collaboration with nursing leadership and the Practice Manager to drive quality and patient satisfaction.

Qualifications

• EDUCATION: High School Diploma or equivalent with applicable college coursework or seminars in management and supervision. Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc)
• Successful completions of accredited/approve MA program and MA externship, MA Internship; EMT/Paramedic or Certified Athletic Trainer.
• If credentialed, maintains current MA Re-Certification CEUs.
• CREDENTIALS/LICENSURE: CPR certification.
• MA-Credentialed I: CMA, RMA, NCMA, CCMA, NRCMA, CMAC credentials.

Responsibilities

• Supervise day-to-day operations of assigned areas.
• Assist with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintain scheduling, time and attendance for the MA staff.
• Evaluate MA staff performance, recommend promotions and disciplinary action.
• Fill in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Skills

Supervisory experience

Staff coaching

Patient care

Healthcare administration

Education

High School diploma with management coursework

Associate or Bachelor in Management/Healthcare Administration

MA program completion/externship

EMT/Paramedic/MA credentialing

Job description

Trinity Health IHA Medical Group in Michigan is seeking a compassionate Clinical Coordinator to support Medical Assistants and oversee MA staff, ensuring efficient patient flow, high-quality care, and alignment with leadership goals.

This role requires 5+ years clinically with supervisory experience; CPR certification; MA credentialing; and strong collaboration with nursing leadership and the Practice Manager to drive quality and patient satisfaction.