Box Office Ticket Agent – Fast-Paced Live Events

Live Nation Entertainment Inc; San Diego (CA); Presencial; USD 24.000 - 28.000; Jornada completa

Descripción de la vacante

Live Nation Entertainment Inc is seeking a customer-focused Associate to support guest services at events. You will handle cash, process ticketing, and provide top-tier service at the Will Call window and over the phone.

A positive attitude and neat appearance are required as you contribute to a fast-paced, vibrant entertainment environment. Applicants should have a high school diploma and basic computer/ POS knowledge, with strong communication skills for high-volume settings.

Formación

• Working knowledge of phone handling, cashiering, and customer service.
• Entry level knowledge of basic computer operation and POS systems.
• Skills in guest relations, phone etiquette, cash handling, filing, multitasking, and attention to detail.
• Ability to communicate and work well with others in a high-volume, sometimes stressful environment.
• Ability to type 30 wpm.
• High School Diploma.

Responsabilidades

• Cash handling, bank procedures and checkout processing.
• Maintain superior customer service in person and on the phones.
• Answer phones promptly and courteously.
• Guest relations and Will Call window operations.
• Run ticket program on computer for sales.
• Process opening and closing paperwork.
• Knowledge of talent and entertainment.
• Maintain a positive attitude.
• Keep a clean, well-groomed appearance.

Conocimientos

Phone Handling

Cashiering

Customer Service

POS systems

Guest relations

Phone etiquette

Typing 30 wpm

Educación

High School Diploma

Herramientas

Windows PC programs

POS software

Descripción del empleo

Live Nation Entertainment Inc is seeking a customer-focused Associate to support guest services at events. You will handle cash, process ticketing, and provide top-tier service at the Will Call window and over the phone.

A positive attitude and neat appearance are required as you contribute to a fast-paced, vibrant entertainment environment. Applicants should have a high school diploma and basic computer/ POS knowledge, with strong communication skills for high-volume settings.