Box Office Guest Services Specialist

Live Nation Worldwide, Inc.; Albuquerque (NM); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Six months of paid caregiver leave

Roadie Babies program

Free employee ticketing to live events

Job summary

Live Nation Entertainment is seeking a Box Office Representative to assist guests at live events by selling and collecting admission tickets, helping guests locate seats, and responding to inquiries. You will verify tickets, accommodate guests with special needs, and help maintain order at the venue.

The role requires a high school diploma, strong communication skills, and the ability to work independently in a fast-paced environment across concerts and events.

Qualifications

• High School Diploma or equivalent required.
• Proficiency with Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to work independently and manage tasks with minimal supervision.

Responsibilities

• Sell and collect admission tickets and passes from patrons at events.
• Greet guests at the box office and verify tickets for authenticity.
• Assist guests in finding seats and provide directions to facilities.
• Offer accommodations for guests with special needs.
• Identify counterfeit tickets and educate guests on how to buy authentic tickets.
• Settle seating disputes and address guest concerns professionally.
• Assist with safety instructions and guide guests to exits in emergencies.
• Participate in venue sustainability efforts and clean-up activities after events.

Skills

Attention to detail

Relationship building

Verbal and written communication

Independent work

Strong communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Live Nation Entertainment is seeking a Box Office Representative to assist guests at live events by selling and collecting admission tickets, helping guests locate seats, and responding to inquiries. You will verify tickets, accommodate guests with special needs, and help maintain order at the venue.

The role requires a high school diploma, strong communication skills, and the ability to work independently in a fast-paced environment across concerts and events.