Box Office & Event Ticketing Specialist

Ilitch Sports + Entertainment; United States; Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The Event Ticket Seller is based at Little Caesars Arena and handles box office and phone sales, balancing daily revenue and assisting with season and group ticket orders. You will respond to questions and provide event information while upholding ticketing policies.

Applicants should possess a high school diploma or GED, 1–3 months of related experience, strong customer service skills, and the ability to navigate multiple ticketing screens with accuracy.

Formación

• High school diploma or GED.
• 1–3 months related experience and/or training.
• Possess the highest integrity and ethical standards.
• Knowledge of customer service principles and practice.
• Excellent verbal and written skills.
• Computer literate – ability to navigate through multiple screens and application systems.
• Active listening and attention to detail.
• Self-sufficient and dependable.
• Appropriate business acumen including professional appearance and demeanor.

Responsabilidades

• Conducts single game/event ticket sale transactions at the box office and phone center.
• Handle ADA phone orders and respond to customer questions.
• Distribute will call tickets for events and games.
• Provide information to patrons concerning events and games as well as ticket policies.
• Assist with printing and processing of season and group ticket orders.
• Reconcile and balance on a daily check out log.
• Performs other duties as assigned.

Conocimientos

Customer service

Verbal and written communication

Computer literacy

Active listening

Reliability

Professional appearance

Business acumen

Educación

High school diploma or GED

Herramientas

Ticketmaster system

Descripción del empleo

The Event Ticket Seller is based at Little Caesars Arena and handles box office and phone sales, balancing daily revenue and assisting with season and group ticket orders. You will respond to questions and provide event information while upholding ticketing policies.

Applicants should possess a high school diploma or GED, 1–3 months of related experience, strong customer service skills, and the ability to navigate multiple ticketing screens with accuracy.