Live Event Ticket Specialist

ASM Global; United States; On-site; USD 19,000 - 25,000; Part time

Job summary

Legends Global is seeking a Ticket Seller for the Box Office, on-site at multiple venues in Grand Rapids, MI. The role emphasizes customer service, ticket processing, and cash handling to support live events.

The ideal candidate will have a High School Diploma or GED and at least 6 months of related experience, with comfort in using ticketing software and handling payments. This on-site position requires personal interaction with guests and staff.

Qualifications

• High School Diploma or GED is required.
• Minimum six months relatable experience is required.
• Experience with computerized ticket systems and guest services is preferred.
• Credit card payments processing capability is required.

Responsibilities

• Sell tickets for shows and events with accuracy and speed.
• Provide excellent customer service and assist patrons as needed.
• Dispense tickets and process in-person and phone purchases when required.
• Resolve ticket-related issues and assist patrons during events.
• Verify and distribute Will Call tickets to patrons.
• Maintain daily ticket sales reports and cash balances for audit.

Skills

Credit card handling

Team player

Communication skills

English proficiency

Guest interaction

Two-way radio operation

Education

High School Diploma or GED

Job description

Legends Global is seeking a Ticket Seller for the Box Office, on-site at multiple venues in Grand Rapids, MI. The role emphasizes customer service, ticket processing, and cash handling to support live events.

The ideal candidate will have a High School Diploma or GED and at least 6 months of related experience, with comfort in using ticketing software and handling payments. This on-site position requires personal interaction with guests and staff.