Box Office Coordinator — Flexible Hours, On‑Site

Calderdale Council; Virginia; Presencial; USD 31.000 - 38.000; A tiempo parcial

Descripción de la vacante

The Victoria Theatre, part of Calderdale Council, is recruiting a Part-time Box Office Assistant to join the Box Office Team in Halifax. You will sell tickets and provide administrative support for the box office service.

Candidates should have experience working with the public, strong IT and Office skills, and be able to work across a 7-day roster including evenings and bank holidays. The role is an annual hours contract with on-site work.

Formación

• GCSE Grade 4/C or above in Maths and English, or demonstrable experience.
• Experience of working directly with the public.
• Demonstrate excellent customer care.
• Telephone experience in a sales environment.
• Experience of taking bookings and inputting customer data.
• Experience of handling cash, credit/debit cards, banking and cashing up procedures.
• Working within a busy customer facing office environment.
• Confidence with working independently and on own initiative.
• Organised approach to administration and managing workloads.
• Demonstrable experience with IT packages and customer databases.
• GDPR knowledge.

Responsabilidades

• Sell tickets and provide administrative support for box office services.
• Maintain high levels of customer care for Victoria Theatre customers.
• Handle bookings, data entry and cash handling in a busy office.
• Work flexibly across evenings, weekends and holidays as rosters permit.
• Assist with daily administrative duties to ensure smooth box office operations.

Conocimientos

GCSE Maths/English

Customer care

Telephone sales

Bookings data input

Cash handling

Microsoft Office

GDPR knowledge

Educación

GCSE Maths/English

Herramientas

Microsoft Office

Customer databases

Descripción del empleo

The Victoria Theatre, part of Calderdale Council, is recruiting a Part-time Box Office Assistant to join the Box Office Team in Halifax. You will sell tickets and provide administrative support for the box office service.

Candidates should have experience working with the public, strong IT and Office skills, and be able to work across a 7-day roster including evenings and bank holidays. The role is an annual hours contract with on-site work.