Box Office Assistant

Moraine Valley Community College, Fine and Performing Arts Center; Palos Hills (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

The Moraine Valley Community College FPAC invites applications for a Box Office Assistant to manage in-person and phone ticket sales, assist patrons, and answer inquiries with friendly, efficient service. Flexibility is required to cover evenings and weekends, and candidates should have strong cash handling, Microsoft Office and communication skills, plus a passion for the arts and teamwork.

Experience in ticketing software is a plus, and prior work in an arts environment is valued.

Qualifications

• Two or more years of customer service and cash handling experience.
• Working knowledge of Microsoft Office (Word and Excel), Outlook email and internet; familiarity with ticketing software a plus.
• Motivated, self-directed; strong administrative and communication skills.
• Ability to work both as part of a team and independently.
• Enthusiasm and passion for the arts.
• Available to work evenings and weekends.
• Good verbal and written communication skills.

Responsibilities

• Handles ticket sales and transactions in person and by phone.
• Serves as a reference for inquiries and provides exceptional customer service.

Skills

Customer service

Cash handling

Microsoft Office

Outlook

Ticketing software

Administrative skills

Communication skills

Teamwork

Independent work

Arts enthusiasm

Evenings and weekends availability

Tools

Ticketing software

Job description

The Box Office Assistant carries out ticket sales and other transactions in person and by phone, is a point of reference for inquiries, and provides exceptional customer service along with other duties as assigned for the box office/FPAC. This position requires a flexible schedule since evening and weekend hours are required.

Qualifications:

• Two or more years of customer service and cash handling experience
• Working knowledge of Microsoft Office (Word and Excel, etc.), Outlook email and internet; familiarity with ticketing software a plus
• Motivated, self-directed; strong administrative and communication skills
• Ability to work both as part of a team and independently
• Enthusiasm and passion for the arts
• Available to work evenings and weekends.
• Good verbal and written communication skills