Box Office Clerk

Mercer University; Illinois; On-site; USD 11,000 - 16,000; Part time

Job summary

Mercer University in Illinois seeks a Box Office Clerk for The Grand Opera House. You will handle telephone inquiries, process ticket sales, and support the box office during showtimes and events.

Training on the ticketing software will be provided. Ideal candidates show strong customer service, leadership, teamwork, and reliable transportation while maintaining clear communication with staff and patrons.

Qualifications

• Customer service commitment and leadership skills required.
• Ability to work well with others and basic computer experience.
• Must have reliable transportation.

Responsibilities

• Answer telephone calls and conduct ticket sales.
• Get trained in the ticketing software and stay informed of upcoming shows.
• Assist with mailings, filing and other tasks as assigned.
• Support box office operations during scheduled hours.

Skills

Customer service

Leadership

Teamwork

Computer skills

Communication

Tools

Ticketing software

Job description

Job Family

Student Regular Wage, Student Work Study

Department

Grand Opera House

Supervisor

Chas Pridgen

Job Title

Box Office Clerk

Main responsibilities include answering telephone calls and conducting ticket sales for The Grand Opera House and Mercer Ticket Sales. Students will receive training in ticketing software and are expected to stay informed of upcoming shows and events. Additional responsibilities may include working on mailings, filing, and completing other tasks as assigned. The main box office is at The Grand Opera House on Mulberry Street, which is off campus. Applicant must have transportation. Shows and athletic events will be worked as needed. Box office hours during the school year are 12p-4p TR, 12p-6p F.

The ideal candidate for this position is someone who is committed to customer service and has great leadership skills. The ability to work well with others is necessary, and applicants must have some experience with computers. Good communication skills and a mode of self transportation are necessary.

Pay Rate: $10.00/hour

Scheduled Hours: 5

Start Date: 10/30/2026

End Date: 05/8/2027