Box Office Clerk

Mercer Cluster; Macon (GA); On-site; USD 11,000 - 16,000; Part time

Job summary

Mercer Ticket Sales at The Grand Opera House in Macon seeks a Box Office Clerk to handle ticket sales and front-desk inquiries. You will be trained on our ticketing software and stay informed about upcoming shows and events.

The role emphasizes excellent customer service, teamwork, and reliable transportation to off-campus box office locations. Typical hours support a student schedule with school commitments.

Qualifications

• Excellent customer service and communication skills.
• Experience with computers and basic software tools.
• Ability to work with others and handle multi-tasking.

Responsibilities

• Answer telephone calls and conduct ticket sales for events.
• Receive training in ticketing software and stay informed on shows.
• Assist with mailings, filing, and other tasks as assigned.
• Maintain customer service standards during box office hours.

Skills

Customer service

Telephone skills

Teamwork

Leadership

Communication

Computer literacy

Transportation

Tools

Ticketing software

Job description

Box Office Clerk# Student Employment## Box Office ClerkApply: Macon Campus: Posted 5 Days Ago: JR104426# **Application Instructions:****Active Student Employees:** If you are a current Student Employee or have previously worked in a student position, you must apply from your existing **Workday** account. **Do not apply from the external careers website**. Log in to **Workday** and type **Find Jobs in the search**. Locate the position and click **Apply**.**External Applicants:** Please upload your **resume** on the **Apply** screen. Your application will automatically populate your resume details, and you may verify and update data on the **My Information** page. IMPORTANT: Please review the job posting and fully complete all sections of the application. ***You will not be able to modify your application after you submit it*.****Job Family:**Student Regular Wage, Student Work Study**Department:**Grand Opera House**Supervisor:**Chas Pridgen**Job Title:**Box Office Clerk**Job Description:** Main responsibilities include answering telephone calls and conducting ticket sales for The Grand Opera House and Mercer Ticket Sales. Students will receive training in ticketing software and are expected to stay informed of upcoming shows and events. Additional responsibilities may include working on mailings, filing, and completing other tasks as assigned. The main box office is at The Grand Opera House on Mulberry Street, which is off campus. Applicant must have transportation. Shows and athletic events will be worked as needed. Box office hours during the school year are 12p-4p TR, 12p-6p F.The ideal candidate for this position is someone who is committed to customer service and has great leadership skills. The ability to work well with others is necessary, and applicants must have some experience with computers. Good communication skills and a mode of self transportation are necessary.Pay Rate: $10.00/hour**Scheduled Hours:**5**Start Date:**10/30/2026**End Date:**05/8/2027