Student Box Office Clerk - Tickets & Customer Service

Mercer University; Macon (GA); On-site; USD 11,000 - 16,000; Part time

Job summary

Mercer University is seeking a Box Office Clerk for The Grand Opera House in Macon, GA. The role involves answering calls and handling ticket sales, with training provided for ticketing software and duties such as mailings and filing. Transportation to the venue is required and customer service is essential.

Shifts run 12p–4p on Tue/Thu and 12p–6p on Friday, with additional events as needed, including athletic events. Candidates should have basic computer skills and strong teamwork abilities.

Qualifications

• Must have transportation to The Grand Opera House on Mulberry Street.
• Excellent customer service and communication skills.
• Experience with computers and basic ticketing software.
• Commitment to punctuality and reliability.

Responsibilities

• Answer telephone calls and conduct ticket sales.
• Receive training in ticketing software and stay informed on shows.
• Assist with mailings, filing and related tasks.
• Work events as needed, including shows and athletics.
• Maintain box office hours as scheduled (12p-4p TR, 12p-6p F).

Skills

Customer service

Leadership

Communication

Teamwork

Ticketing software

Computers

Tools

Ticketing software

Computers

Job description

Mercer University is seeking a Box Office Clerk for The Grand Opera House in Macon, GA. The role involves answering calls and handling ticket sales, with training provided for ticketing software and duties such as mailings and filing. Transportation to the venue is required and customer service is essential.

Shifts run 12p–4p on Tue/Thu and 12p–6p on Friday, with additional events as needed, including athletic events. Candidates should have basic computer skills and strong teamwork abilities.