Box Office & Ticketing Associate

Mercer University; Illinois; On-site; USD 11,000 - 16,000; Part time

Job summary

Mercer University in Illinois seeks a Box Office Clerk for The Grand Opera House. You will handle telephone inquiries, process ticket sales, and support the box office during showtimes and events.

Training on the ticketing software will be provided. Ideal candidates show strong customer service, leadership, teamwork, and reliable transportation while maintaining clear communication with staff and patrons.

Qualifications

• Customer service commitment and leadership skills required.
• Ability to work well with others and basic computer experience.
• Must have reliable transportation.

Responsibilities

• Answer telephone calls and conduct ticket sales.
• Get trained in the ticketing software and stay informed of upcoming shows.
• Assist with mailings, filing and other tasks as assigned.
• Support box office operations during scheduled hours.

Skills

Customer service

Leadership

Teamwork

Computer skills

Communication

Tools

Ticketing software

Job description

Mercer University in Illinois seeks a Box Office Clerk for The Grand Opera House. You will handle telephone inquiries, process ticket sales, and support the box office during showtimes and events.

Training on the ticketing software will be provided. Ideal candidates show strong customer service, leadership, teamwork, and reliable transportation while maintaining clear communication with staff and patrons.